Flow Metrics
Active Time
Definition:
Active time refers to the amount of time a task is actively worked on, excluding waiting or idle periods. It reflects time spent adding value to the task.
How it’s calculated:
Active time = Sum of time periods during which the task is actively worked on.
Why it matters:
High active time compared to waiting time indicates that the team is focused on valuable work rather than being delayed or blocked.
How to improve:
Increase task ownership, reduce hand-offs, provide necessary resources early, and minimize interruptions to keep tasks moving forward without unnecessary delays.